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Why didn’t my order ship right away?

Last Updated · November 3, 2022
Orders placed before 1pm are shipped the same day Monday to Friday (excluding holidays), orders placed after 1pm will be dispatched the next working day.

5-step learning journey

Discover education resources, organised in a 5-step journey, to learn key information about your Dexcom ONE CGM system, from getting started, your first 10 days, to using Dexcom ONE in the long run.

Step 1: The basics of CGM
Step 2: Getting started
Step 3: Your first 10 days
Step 4: Using Dexcom ONE in the long run
Step 5: Understand your Diabetes trends